FAQs

Question How can I place an order?
Answer

Shopping with us is simple! 💕
Just choose your favorite Saree, Three Piece, or Kurti, select any available options, click “Add to Cart” or “Buy Now”, and complete checkout by filling in your delivery details.

Once your order is confirmed, our team will process it with care and prepare it for delivery.

Question What are your delivery time and shipping charges?
Answer

We deliver all across Bangladesh 🇧🇩

📍 Inside Dhaka: Usually 1–3 working days
📍 Outside Dhaka: Usually 2–5 working days

Delivery charge may vary depending on your location and ongoing offers. Exact delivery cost will be shown during checkout.

We always try our best to deliver your order quickly, safely, and beautifully packed.

Question How do I choose the correct size?
Answer

Finding your perfect fit matters to us ✨

Each product includes size details and measurements whenever applicable. Please check the size guide before ordering.

Still confused? No worries! Our support team is happy to help you choose the right size based on your preferences and measurements.

Question Will the product color and fabric be exactly the same as the pictures?
Answer

We try our best to present every product as accurately as possible 📸

However, slight differences in color may occur due to lighting, photography, or your device screen settings. We carefully mention fabric details and maintain quality standards so you receive a product you’ll love.

Question Do you offer exchange or return service?
Answer

Your satisfaction is important to us ❤️

If you receive a damaged, wrong, or defective product, please contact us within our specified support period after delivery.

Our team will review the issue and guide you through our easy exchange/solution process to ensure a smooth experience.

Question How can I contact customer support?
Answer

We’re always here to help 🌸

You can contact us through:
📱 WhatsApp / Phone
💬 Facebook / Instagram Inbox
📧 Email Support

Whether you need help with orders, sizes, delivery, or product details, feel free to reach out — we’d love to assist you!